FA
Delivery Platform Login
Riders confirm in the app that they are logged in to Talabat, Keeta or Deliveroo. Anyone who does not is escalated automatically.
Confirmed logins
145
Checked in, not logged in
5
No check-in at all
3
Avg. confirmation delay
4m 30s
Calls placed today
11
All158
Confirmed145
Not logged in5
No check-in3
Escalating3
Resolved6
| Rider | Platform | Shift | Confirmed at | Status | Escalation | Actions |
|---|---|---|---|---|---|---|
MA Mohammed Aslam | Talabat | Morning 06:00 | 05:56 | Confirmed | — | |
AP Arun Prakash | Talabat | Morning 06:00 | 06:04 | Confirmed | — | |
NH Noor Hassan | Deliveroo | Morning 06:00 | 05:51 | Confirmed | — | |
IK Imran Khan | Talabat | Evening 14:00 | 14:02 | Confirmed | — | |
SB Suresh Babu | Keeta | Evening 14:00 | 14:09 | Confirmed | — | |
KH Kamal Hossain | Talabat | Evening 14:00 | — | Checked in, no login | In-app alert sent 14:20 | |
ZA Zubair Ali | Keeta | Evening 14:00 | — | Checked in, no login | In-app alert sent 14:21 | |
BA Bilal Ahmed | Keeta | Evening 14:00 | — | No check-in | Call attempt 2 of 3 · no answer | |
FI Faisal Iqbal | Talabat | Evening 14:00 | — | No check-in | Call attempt 1 of 3 · answered, en route | |
RS Ravi Shankar | Talabat | Evening 14:00 | 13:57 | Confirmed | — | |
RN Rajesh Nair | Talabat | Morning 06:00 | 06:48 | Confirmed late | Logged in 48 min after shift start | |
TM Tariq Mahmood | Keeta | Off | — | Not rostered | — |
Showing 12 of 158
Login confirmation rate by platform
Last 30 days
Keeta confirmations lag because the app requires a separate device login. Consider a deep-link from RASD into the Keeta rider app.
Escalation outcomes — last 30 days
Where riders come back into compliance
| Escalation step | Triggered | Resolved at this step | Effectiveness |
|---|---|---|---|
| In-app high-priority alert | 412 | 287 | |
| Automated voice call | 125 | 79 | |
| Supervisor contact | 46 | 31 | |
| Operations Manager | 15 | 11 | |
| Unresolved — shift missed | 4 | — | Absence recorded |
Voice-call script
Played on missed shift login
English
"Hello. This is an automated message from your operations team. Your shift has started. Please open the RASD application, check in, and log in to your delivery platform immediately."العربية
مرحباً. هذه رسالة آلية من فريق العمليات. لقد بدأت وردية عملك. يرجى فتح تطبيق رصد وتسجيل الحضور والدخول إلى منصة التوصيل فوراً.- Language
- Auto by rider profile
- Attempts
- 3
- Interval
- 5 minutes
- Provider
- Unifonic · Kuwait
- Cost per call
- KD 0.014